FAQ's
Custom Orders
- At this time, we are not accepting custom orders. BUT, if you're looking for a custom group order (more than 4 items), check out our sister company www.hometownthreadsmn.com to hook you up!
Use of Design
- Love a design you see on an item? Thank you! It took lots of time. All images and designs are subject to copyright and may not be used for personal OR commercial use. Thank you for supporting our small business.
Processing time
- The time we need to prepare an order for shipping varies. For details, see individual items. On average, please allow for 2-3 weeks from order to doorstep.
Refunds, Exchanges and Cancellations
- We do not offer refunds, exchanges or cancellations on our goods. However, if something is wrong with your order, please contact us. Please double check all orders to ensure proper size selection and shipping details prior to submitting.
Customs and import taxes
- Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Wholesale Opportunities
- We currently have wholesale opportunities available! Get in touch with us today to determine how our goodies may work for your business.